Products

Coating technology, lubricants, and process expertise for industrial sheet metal forming.

Service

From consulting to equipment service: We’re here to support you with all aspects of your Raziol solution.

Company

Everything about Raziol: Information about our company, careers, trade shows and events, and downloads.

Installation & System Service

Our service department is here to provide you with reliable and expert assistance with any questions or concerns you may have regarding your Raziol system.

We're here to support you every step of the way, from installation to technical support

Professional On-Site Installation

Our service technicians will professionally install your system right at your facility. Thanks to our many years of experience and close coordination with the design and project management teams, we ensure a smooth installation and optimal preparation for commissioning, as well as subsequent production support.

Professional Installation of the Equipment You Requested 

Installation of Lubrication Systems

Our Raziol Service team is available worldwide to install your equipment. Typically, the installation of the lubrication system (contact lubrication, non-contact lubrication) on the customer’s existing equipment is carried out and completed within one week by two Raziol service technicians. 

In accordance with the customer's layout, the individual components are connected to one another via electrical and pneumatic systems and piping. The interfaces with the customer are prepared in advance for the upcoming commissioning and, if necessary, are already tested. 

Professional training of your employees in our plant engineering systems

Master Carpenter Installation

Under the guidance of our service staff, the system installation is largely carried out by the customer's own maintenance personnel as part of a supervised installation process.

 

Typically, the customer provides an electrician and a mechanic, who are guided and assisted by our service staff during system installation. The maintenance technicians are thus trained by our service team concurrently with the system installation.

Commissioning of in-house or customer-installed lubrication systems

Commissioning of Lubrication Systems

When commissioning the lubrication system, our service technicians check the interfaces between the customer’s existing system and the new lubrication system. It does not matter whether the system was installed by Raziol or by the customer.

As part of the commissioning process, the lubrication system will be adjusted to meet the customer's requirements. In addition, the customer's operators will receive a brief instruction on how to operate the system.

Our service team checks the following interfaces:

  • Electrical:
    Connections, joints, sensors, plugs, etc.
  • Mechanical:
    Clearances, alignment with the material, piping, etc.
  • Pneumatic:
    Connections, hose routing, leak tightness, etc.
  • Software:
    Signals via Profibus, Ethernet, Profinet, etc.

To ensure the reliability of your production process

Inspection, Maintenance, Repair

  • Want to avoid unplanned downtime in your plant equipment?

You can achieve this through regular inspections and maintenance by our Raziol service team. We check the functions and settings of your lubrication system and provide you with an expert assessment. Any existing damage to your system is detected early and can be repaired immediately.

We would be happy to provide maintenance services for your plant equipment, either at your location or at our facility.

Upgrades and Modernizations for a High-Performance Plant in the Long Term

Renovations & Modernizations

  • Production processes change over time.
Through targeted modifications and upgrades, we adapt existing systems to new processes and technical requirements. This includes, among other things, new nozzle systems and control system modifications.

For safe and efficient plant operation

Training Courses

  • We offer hands-on training for operators and maintenance personnel directly at your facility. 

The training content is tailored to specific requirements and helps your employees operate equipment, perform maintenance properly, and minimize downtime.

We're always here to listen to your questions and requests

Phone Support & Remote Maintenance

  • Our service team provides quick and straightforward support for technical questions, malfunctions, and troubleshooting. In addition to phone support, we also offer remote maintenance solutions.
 
Once you give us permission, our service team can access your customer's computer directly to analyze errors and efficiently resolve issues. This saves you time and ensures quick response times.

Raziol at a Glance

Learn more about us

Whether you're looking for company information, references, expertise, or services: In this section, you'll find more detailed information about Raziol, our solutions, and the services we offer to meet your technical needs.

References

Insights into completed projects and real-world applications: Our references show how Raziol solutions are used in various production environments.

Service

From technical support to long-term assistance: Our service section brings together information on services, contacts, and support options related to your Raziol solution.

Company

Practical information about Raziol: Learn more about the latest news, trade show dates, career opportunities, business hours, and holidays.

Knowledge

Technical information on forming technology, tribology, and lubrication in metal forming: Gain insights into the fundamentals and current topics in the industry.

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